Patient/Resident Involvement in Healthcare is, at its heart, about healthcare service providers and consumers becoming aware of each other's perspectives; about changes in service delivery; about good working relationships in which issues can be resolved; about sharing problems and finding lateral solutions; about developing better communication and respect for each other.
Health Care Informed (HCI) in collaboration with the Irish Society for Quality and Safety in Healthcare (ISQSH), have developed a free practical toolkit to assist in the creation of patient/resident involvement programmes. For more information click on Public & Patient Involvement in Healthcare Toolkit
HCI can assist organisations in managing their Patient/Resident Involvement programmes from strategy development to action. From the implementation of a baseline needs assessment to ongoing improvement, all aspects of an integrated plan can be supported and facilitated to ensure the use of best practice principles.
To talk to us about how we can help you develop a Patient/Resident Involvement programme, contact Health Care Informed on 093 36126 or firstname.lastname@example.org